Information We Collect
Depending on the services you use, we may collect:
Personal Information:
- Full Name
- Father's / Mother's / Guardian's Name
- Date of Birth & Gender
- Residential Address
- Mobile Number & Email Address
- Photograph & Signature
- Identity / document details where required for admission or verification
Academic Information:
- Registration Number & Roll Number
- Course / Programme & Assigned Batch
- Admission details & Attendance records
- Examination details, Marks and grades
- Results & Certificate information
- Academic verification documents
Payment Information:
- Fee / payment records & transaction reference
- Invoice / receipt details & payment dates
- Amount paid & outstanding fee ledger records
Information Collected Automatically
When you access our website or IMS portal, certain technical information may be collected automatically, including:
- IP address, browser type, device type & operating system
- Login information, date and time of access
- Pages visited & basic website usage information
- Security and error logs
This information may be used for security, troubleshooting, performance monitoring and continuous improvement of our digital services.
How We Use Your Information
We may use collected information for legitimate institutional and operational purposes, including:
- Processing student admissions & enrolment
- Creating and maintaining student records
- Managing courses, curriculum and batches
- Conducting examinations & recording marks
- Generating marksheets and certificates
- Official certificate verification
- Managing student attendance & sessions
- Managing fees, collections and receipts
- Sending important academic notifications
- Sending admission-related communication
- Providing student and centre customer support
- Maintaining secure user accounts & access
- Preventing unauthorized access and misuse
- Maintaining overall system and server security
- Improving our website and IMS functionalities
- Complying with applicable legal and regulatory requirements
Certificate and Result Verification
Where certificate or marksheet verification is provided through our website, certain information may be displayed to verify the authenticity of an academic record.
Such information may include:
- Certificate / Marksheet Number
- Registration Number & Student Name
- Course Name, Session & Issue Date
- Result / Grade Status & other information necessary for verification
The exclusive purpose is to facilitate legitimate verification of academic documents by employers, institutions, and candidates.
QR Code Verification
Certificates, marksheets or other official documents may contain a secure QR code or digital verification code.
When scanned, the code directs the user to an official verification page on our domain.
The verification page displays limited information strictly necessary to establish the authenticity and validity of the issued document.
Communication
We may communicate with students, applicants, parents/guardians or authorized users through:
Communications may relate to: admission, examination schedules, results, fee receipts, certificates, important academic announcements, account security notifications, and service-related updates.
Where required, applicable communication preferences or consent requirements will be respected.
Sharing of Information
Information may be shared with authorized persons or service providers only where reasonably necessary for legitimate purposes, such as:
- Authorized institute personnel and centre coordinators
- Examination and academic administration bodies
- Technology, cloud and web hosting service providers
- Payment gateway service providers
- Communication and messaging service providers
- IT and cybersecurity service providers
- Government or regulatory authorities where legally required
- Law enforcement authorities where legally mandated
Third-party service providers may process information only for the purposes for which their services are engaged and subject to applicable contractual or legal confidentiality obligations.
Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, loss, misuse, alteration, or destruction.
Security measures include access controls, encryption, authentication, secure hosting, regular backups, audit logging and other appropriate safeguards.
User Accounts and Passwords
Users are responsible for maintaining the confidentiality of their login credentials.
Users should strictly adhere to:
- Keep passwords strictly confidential
- Avoid sharing login credentials with any unauthorized person
- Use strong, unique passwords
- Log out immediately after completing sessions on shared or public devices
- Immediately inform the institute administrator if unauthorized access is suspected
Data Retention
We retain personal and academic information only for as long as reasonably necessary for:
- Providing educational and candidate services
- Maintaining permanent academic records and alumni history
- Online certificate and result verification
- Legal, regulatory, and statutory compliance
- Accounting and financial transaction audit trails
- Resolving disputes and enforcing institutional agreements
- Maintaining ongoing security and system integrity
Retention periods may vary depending on the nature of the information and applicable academic or legal requirements.
Cookies
Our website and IMS may use cookies or similar session technologies to:
- Maintain secure user login sessions
- Remember interface preferences
- Improve overall website functionality and responsiveness
- Understand website traffic and usage patterns
- Enhance cybersecurity safeguards
Users may control cookies through browser settings. Please note that disabling certain essential cookies may affect some portal functionalities.
Children's Privacy
Our educational services may involve students who are minors under applicable law.
Where information relating to a minor is collected, such information should be provided by or with the involvement and consent of a parent, guardian or authorized institutional representative wherever applicable.
We do not knowingly seek unnecessary personal information from children.
Third-Party Links and Services
Our website or IMS may contain external links to third-party websites or services (e.g. government portals, payment processors, social media platforms).
We are not responsible for the privacy practices, content, or security practices of third-party websites.
Users should review the privacy policies of third-party services before providing personal information to them.
Accuracy of Information
Users and candidates are responsible for providing accurate, authentic, and up-to-date information during admission and registration.
If information provided during admission, registration, or account creation is incorrect or changes over time, users should contact the institute or centre administrator promptly for formal correction.
Your Privacy Rights
Subject to applicable law and institutional record-keeping requirements, users may request:
- Access to their personal profile and educational records
- Correction of inaccurate or incomplete information
- Updating of contact information and documents
- Clarification regarding the institutional use of their information
- Information regarding applicable data-processing practices
All privacy requests may be subject to formal identity verification and applicable legal/academic record-retention requirements.
Data Breach and Security Incidents
If we become aware of a security incident or data breach affecting personal information, we will take prompt and appropriate steps to investigate, contain, and address the incident, and provide necessary notifications to affected individuals and authorities where required by applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect:
- Changes in our academic services or course offerings
- Upgrades in software and security technologies
- Changes in legal, statutory, or regulatory requirements
- Improvements in our data management practices
The updated version will always be published on this page with a revised “Last Updated” date.
Consent
By submitting information through our website, admission forms, registration forms or IMS, you acknowledge that the information provided may be processed for the purposes described in this Privacy Policy and for providing the requested educational services, subject to applicable law.
Where separate or specific consent is legally required, such consent will be obtained through an appropriate process.
Contact Us
For any queries, clarifications, or privacy-related requests, please contact our institutional administration:
AISDO Institute
Institute Management System (IMS) Central Administration
Privacy Requests
When submitting a data privacy or record verification request, please specify the following in your subject line: